Shipping Policy: Creative Laser Art Studio Store

Effective Date: 9/15/2024

At Creative Laser Art Studio Store, we strive to provide excellent service by ensuring your orders are carefully packed and delivered on time. Please read our Shipping Policy for details on processing times, shipping options, and special handling requirements.

1. Free Shipping

We offer free standard shipping on orders over $40 within the United States. For orders under $40, a flat-rate shipping fee of [Amount] will be applied during checkout.

2. Shipping Times

Once your order is placed, we will process and ship it within [Processing Time, e.g., 3-5 business days]. Shipping times vary depending on your location:

• Standard Shipping: [Insert time range, e.g., 5-7 business days]
• Express Shipping: [Insert time range, e.g., 2-3 business days]

Please note that during peak seasons or holidays, processing times may be slightly delayed. You will receive an email notification with tracking information once your order has shipped.

3. Shipping Carriers

We use trusted carriers such as [USPS, UPS, FedEx, etc.] to deliver your orders. Tracking information will be provided via email so you can monitor your package.

4. Fragile Item Handling

Many of our products are made from delicate materials, such as basswood, which is a soft wood, especially in 1/8″ thickness. These items require special care during shipping to avoid damage. While we package each item with the utmost care, we recommend that you handle them gently upon receipt.

In the unlikely event that your item arrives damaged, please contact us immediately at [your email address] with photos, and we will work with you to resolve the issue.

5. International Shipping

We offer international shipping to select countries. International shipping rates and delivery times will vary based on your location and will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or fees that may apply to their order.

6. Order Changes and Cancellations

If you need to change or cancel your order, please contact us within 24 hours of placing it. Once an order has shipped, it cannot be canceled or modified.

7. Lost or Delayed Shipments

While we do our best to ensure timely delivery, we are not responsible for delays caused by the carrier, inclement weather, or other circumstances beyond our control. If your package is lost or delayed, please contact us and we will work with the carrier to locate your order.